BizUps Privacy Policy

Who we are

BizUps is a business bookkeeping and operations application operated by Belma Virtual Solutions. Contact us at support@bizups.ng about privacy, access, corrections or deletion.

Information we process

• Account information: name, email, account identifier and sign-in credentials managed by Firebase Authentication. BizUps does not store your password in plain text.
• Business information you enter: business name, contact details, branding, customer names and phone numbers, sales, payment records, debts, expenses, inventory, invoices, staff details, notes and reminders.
• Optional photos and images: business logos, receipt branding and ledger images you choose to scan. Ledger images are sent to Anthropic to extract entries; you review the extracted data before saving it.
• AI requests: messages and business context, including summary figures and customer debt information, sent to Anthropic when you use the assistant. Chat history is held in the current page session rather than saved as a conversation in our database. If you report a response, that response and your account identifier are saved for our review and removed with your account.
• Device and service information: notification tokens if you enable notifications, browser/network information processed by hosting and security providers, and request counters used to limit abuse.
• Subscription and prepaid usage information, where payments are enabled: purchase references, verification status, entitlement dates, Flex top-ups, remaining Flex credit and the active sales days for which credit was deducted. Flex credit is prepaid app usage credit, is not a bank account or cash wallet, and cannot be transferred between users. Payment providers handle payment credentials.

How information is used and shared

We use this information to provide bookkeeping, staff access, receipts, reports, optional AI tools, account support, transactional email and optional notifications, and to protect the service. We do not sell personal data or use it for advertising.

Firebase/Google provides authentication, database storage and messaging; Vercel hosts the application; Resend delivers transactional emails; Anthropic processes optional AI requests and ledger images. Paystack processes web plan payments and Flex credit top-ups where enabled. Google Play processes store purchases if Play billing is enabled. Providers may process data in countries other than yours under their own terms and privacy policies.

Business owners and authorised staff can access records according to their permissions. Anyone with a public receipt link can see that receipt. When you choose to share by WhatsApp, email, download or print, the recipient or chosen service receives that content. Only enter customer and staff information you are entitled to use.

Permissions and local storage

Camera access supports barcode scanning and images you choose to capture. Microphone access supports optional voice input; speech may be processed by your browser or speech service. Notifications require your permission. Denying these permissions leaves manual entry available. BizUps does not request your location or address book.

Sign-in state, cached business records, preferences and drafts may be stored on your device. Use a trusted device and clear site/app data when handing it to someone else. Previously loaded records may be available offline, but saving sales and payments requires a connection.

Storage, security and retention

Information is transmitted over HTTPS. Authentication, database rules and server checks restrict access. Business records remain while your account is active unless you remove them. No system can guarantee absolute security.

When an account is deleted, we remove its owned business records, public receipt links, notification tokens and sign-in account. Minimal deletion markers and spent-payment identifiers are retained to prevent reuse and entitlement restoration; payment records held by payment providers follow their retention policies. Records owned by other businesses and copies already shared or exported are not recalled.

Your choices and account deletion

You can update your profile in Settings, revoke optional permissions in your browser or device settings, and contact us to request access or correction. Delete your account in Settings → Delete account, or request deletion by email without installing the app. See account deletion instructions. We aim to complete verified email requests within 30 days.

Deleting an account does not cancel a Google Play subscription. Manage or cancel any store subscription in Google Play.

Children and policy changes

BizUps is designed for adult business owners and their authorised staff, not for children. We may update this policy as the service changes and will publish the revised policy and date here.