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Delete your BizUps account

You can delete your account in the app or request deletion by email without installing the app.

Delete in the app

  1. Sign in to BizUps and open Settings.
  2. Find Delete account, then type DELETE to confirm.
  3. Select the final delete button. This action is permanent.

Request deletion by email

Email support@bizups.ng from the address used for your BizUps account, with the subject “Delete my BizUps account”. If you cannot access that address, contact us for help verifying ownership. Never send your password.

We verify ownership before deleting data and aim to complete verified requests within 30 days.

What is deleted

Your sign-in account, business profile, owned sales, customers, invoices, inventory, expenses, notes, reminders, staff invitations, notification tokens and public receipt links are removed. Your staff access to other businesses is removed; those businesses keep their own transaction records.

Export any records you need before deleting your account. Copies you have already shared or exported are outside BizUps and are not recalled.

Minimal payment and deletion records may be retained to prevent payment reuse, resolve disputes and meet legal obligations. These records do not retain your business ledger. See our privacy policy.

If you have a Google Play subscription, cancel it in Google Play under Payments & subscriptions. Deleting your BizUps account does not cancel a store subscription.